Get a Library Card
Get A Library Card
Library cards are free for British Columbia residents. Complete the following steps to get your card:
- Fill out the » Library Card Application Form
- Bring one piece of photo identification, and proof of your current address, to any branch of the Richmond Public Library to receive your card. » Library Branch Hours & Locations
If you are from outside of British Columbia, please visit any RPL branch and ask for a visitor card.
Forget Your PIN?
A PIN is a 4 digit personal identific number required for services such as logging into your online account, booking library equipements, borrowing library items from the self-checkout stations, booking DVDs through the DVD catalogue, accessing RPL's digital collections.Forgot your PIN?
Your PIN is usually the last 4 digits of your phone number. If you have changed your PIN to another number and you don't remember, feel free to visit a RPL branch with valid identification to have a staff memeber create or reset your PIN for you.
Your PIN cannot be changed or confirmed by phone, email or chat.Need Help? Contact Us.
Replace Lost or Stolen Cards
Let us know as soon as you can by phone or email and we will freeze the lost card.Visit any branch for a replacement card.
RPL has a large collection of books, DVDs, digital resources, video games and magazines you can borrow for free.
Go to our website's Books, DVDs, & More section to browse through our Library Collections.Borrow from the Interlibrary Loan System
If none of the Richmond branches has the book you want, we can get it for you for free from other library systems through interlibrary loans. Ask at any information desk for more details.
Search the catalogue Outlook Online to see what's available in other British Columbia public and academic libraries.
Use the online catalogue to place holds on books. Request up to 15 items at any given time.
Items will be held for 7 days and there is a $2.00 charge for every item that is not picked up. Call or email us if you are not able to visit the library in time to pick up your holds.When Will I Get My Hold?
It depends on when the item is returned and your position on the waiting list. When the item is ready for pick up, you will be notified by phone or email.
Log on to your account to check your rank in the holds under My RPL > HoldsCan I still borrow a book I find on shelf if I've already placed a hold on it?
Definitely! Your hold will be automatically cancelled.
Item Borrowing Duration
Take your time and enjoy our books & movies!
|Audiobooks (CD format)||3 weeks|
|Downloadable Audiobooks||3 weeks|
|Rapid Reads (pink sticker)||1 week|
|DVDs, VHS, CDs||1 week|
|3-Day Loan DVDs (yellow sticker)||3 days|
|DVDs (DVD dispensers)||3 days|
|Video Games (DVD Dispenser)||1 week|
|Kids' Theme Boxes & Bags||3 weeks|
|Kids' Science Kits||3 weeks|
|Book Club Sets||6 weeks|
|Kobo eReaders||3 weeks|
Members who fail to return library materials on or before the due dates are subjected to late fees.
|Books & Magazines||$0.50 / day|
|Rapid Reads (pink sticker)||$1.00 / day|
|Audiobooks (CD Format)||$0.50 / day|
|Book Club Sets||$0.50 / day|
|Children & Teen Materials|
|Books & Magazines||$0.25/ day|
|Rapid Reads||$0.50 / day|
|Audiobooks (CD Format)||$0.50 / day|
|Kids Theme Boxes & Bags||$1.00 / day|
|Kids Science Kits||$1.00 / day|
|DVDs, VHS, CDs||$1.00 / day|
|DVD Dispenser Items||$1.00 / day|
|eBooks & eAudiobooks
|No Late Fees
All materials are now renewable once for their full loan period. That means three weeks for books!Renew Online or Renew at the Library
To Renew Online
Login to your online account with your library card number and PIN.
To Renew at the Library
Bring your item(s) to the library and use either the Account Desk or self-checkout machines to renew.
- You will NOT be able to renew if...
- there is a hold on the item
- the item is a Rapid Read book, Rapid View movie or a 3 day loan DVD
- the item is a Theme Box, Toy Box or a Science Kit
- You have reached the maximum amount of renewals
- if you have more than $5 in late fees
Returning Library Items
Return to any Richmond branch (locations).
Dispenser DVDs and video games MUST be returned directly to the dispensers they were taken out from. ($2 fee if returned elsewhere)
If the library is closed, you can drop your items off at the external book drops:
Books can also be returned to other lower mainland public libraries. It takes up to 2 weeks for the return status to update in our on-line system.
Ralphy Card for Kids
Kids can get their very own ROUND Ralphy card from the Richmond Public Library card for FREE!
Ask a library staff for more information on getting a Ralphy card for kids.
The Ralphy Card Initiative is the recipient of: 2008 John Cotton Dana Library Public Relations Award 2008 British Columbia Library Association Merit Award 2nd place winner of the IFLA International Marketing Award