Library Catalogue Help

RPL Catalogue Features:

  1. Integrated eBook Checkouts & Downloads
  2. Mobile-friendly - native mobile apps for both Apple and Android devices
  3. Personalized bookshelves to help you keep track of your reading activity
  4. Option to log in with a username of your choosing, rather than your library card

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Need to update address and phone number? Login to your Library Account.
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New Library Catalogue

Check out our library catalogue! Use it to search for books, DVDs, CDs, check out eBooks, and much more!

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Download Printable PDF User Guides:


Catalogue User Guide

1. Account Creation

The very first time you log onto RPL’s new Catalogue, you will need to setup a library catalogue account and connect it to your library card. You will need to create this account in order to access the new features of this catalogue.

To start, click the Log In link at the top right of the screen.



Enter your library card number and your PIN (usually the last 4 digits of your phone number). Once you’ve done that, the Catalogue will confirm the first name, last name, email address, and date of birth on your library account. If you don’t see an email address, you can enter one. Click Next.

Now you’ll need to create an username. The username you choose will be displayed if you use any of the social features (reviewing or rating books, sharing shelves, or sending messages etc.) on the new Catalogue.
Learn more about social features ...

Note: You have to create an username during account set-up and you can use this username to log into RPL's library catalogue. However, your existing library card number will still work as a login. If you want to use your library card barcode, you do not have to use your username to login.


Read the Terms of Use, and then check the box at the bottom to accept them. When you’re ready, click Register.



The next page that opens will offer some optional settings. If you want the Catalogue to keep a list of items you’ve borrowed, click the “Enable Recently Returned” button. You can also use this page to set your preferred library branch. For this tutorial, we’ll be using the Brighouse (Main) branch.



When you’re done with your account settings, click the grey All Done button!


If you did not find the answer to your problems within this user guide, you can try to find it in the catalogue's Help & FAQ section or speak with a library staff.



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2. Finding Items (Browsing & Searching)

Use the Catalogue’s Explore tab (located on the navigation menu) to browse items that RPL members and staff have recently reviewed and to see newly created lists in a wide variety of subjects and genres! You can also use the Explore tab to see New Titles, Award Winners, and Bestsellers.

To start searching, use the search bar at the top of the screen to search for specific titles, authors, series, or subjects. Type your keywords in the box, and then press the orange Search button:




The search results page sort the items by Relevance. You can change the sorting to published date if you want to view the newest items. You can also print or save your search results from here (your saved searches results will appear in your Settings).




You can also narrow down your search results to see items in a specific Format (e.g. Books, eBooks, DVDs, etc.), for a specific Audience (e.g. children), in a specific Language, and many other options using the Filters at the left side of the page.

Use the Grey Arrow icon on the right to open that filter’s options.

Use the Blue Arrows next to each option to view any sub-options.

Use the check-boxes next to each sub-option to narrow your search results down to just the option you’ve selected. You can also select multiple check-boxes if you want.

Uncheck a box if you want to remove a filter.






Once you’ve found the item you want, you can Place a Hold on it directly from the catalogue (or Request Download if it’s a downloadable eBook). If you want more information on the item – for example, descriptions, comments, and what Branches have it – click on the item’s name:


Tip: the item’s Call Number will help you locate it on the shelves! Anything that starts with an “F” is Fiction, and anything that starts with numbers is non-fiction. If it starts with a J or a Y, that means it’s for kids (J) or teens (Y).


If you did not find the answer to your problems within this user guide, you can try to find it in the catalogue's Help & FAQ section or speak with a library staff.



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3. Item Record Details

An item’s record details will give you information on the book itself, as well as where to find it. The Find it at RPL menu on the left will tell you how many copies RPL has, how many are available, and how many holds are waiting. Press Place a Hold to have a copy put aside for you.

If you click View Availability Details you can see all the copies that RPL owns, including what branch they’re at and whether they’re available:


If you did not find the answer to your problems within this user guide, you can try to find it in the catalogue's Help & FAQ section or speak with a library staff.



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4. Placing Holds

You can place a hold on an item from 2 different places.



When you’re in a search results list, you can use the Place a Hold button to the right of the book.





Or, when you click on the item title and open an item's record details, use the Place a Hold button at the left side of the screen.








Once you click on the Place a Hold button, select the branch where you want to pick up your hold, and click Confirm.





If your hold went through ok, you’ll get a message that looks similar to this:


If you did not find the answer to your problems within this user guide, you can try to find it in the catalogue's Help & FAQ section or speak with a library staff.



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5. Account Features & Functions

Click My RPL on the library catalogue's navigation menu to view your account.



The first thing you’ll see is a snapshot of your account, including your checked out items – both physical and digital (eBook) titles, your holds, and your fines.



In the Checked Out items, you’ll see colour-coded indicators. Red means overdue, and yellow means due dates are coming up.

In the Holds section, green means you have a hold ready for pickup!

The Other section shows you your recently returned items (your borrowing history), and your total Fines.










i. Checking Due Dates & Renewing



To check your borrowed items or to renew something, mouse over My RPL, and click Checked Out.

Your Checked Out items will show you the barcode, due date, and number of times you’ve renewed.

To renew an item, check the box next to it, and click Renew Selection.



If you get an error that says “item cannot be renewed” there could be several reasons:

  1. It was requested by another user
  2. You’ve already renewed the item twice
  3. You have too many fines.

If you don’t think any of these reasons apply to your item, please contact the library at 604-231-6404!


ii.Hold



To view and edit your holds, mouse over My RPL, and click Holds.

The Holds page will tell you when you placed the hold, what its status is, what branch you want to pick it up at, and when the holds.





Cancelling a Hold

To cancel a hold, click on the checkbox next to it, and click Cancel.




Suspending a Hold

If you’re going on vacation and you don’t want to miss your hold, you can suspend it. Just click the checkbox next to the item, and click Suspend. Next, select the date you want the suspension to start on (you can go as early as tomorrow), and the day you want it to end on. Once you’ve selected your dates, click Done.



Change Pickup Location

If you want to pick your hold up at a different branch than displayed, just click the drop down menu and select the branch you want. It will automatically change your pickup location to the selected branch.



Note: you can’t cancel, change a pickup location, or suspend a hold once it’s ready for pickup – if you still wish to make those changes, you’ll need to contact the library at 604-231-6404.


iii. Fines



You can check your fines and pay them online from your account in the new catalogue. To start, mouse over My RPL, and click Fines in the drop-down menu. You will be able to view all of your fines by date, amount or reason. You can pay your fines in person at any branch, or you can pay them online via Paypal – just click Pay Fines to get started.


iv. Recently Returned & Borrowing History


If you choose to, the catalogue can keep track of your borrowing history. To turn on your borrowing history, start by mousing over My RPL, and clicking Recently Returned.

If the feature is not enabled, you will get a message indicating that this feature has not been enabled on your account. Just click the checkbox next to Enable Recently Returned and wait.




If you already had your history enabled in our old Catalogue, the new Catalogue will automatically import your list.

If you did not have your history enabled in our old catalogue, you won’t see any items in your history yet - our system will now start tracking the items you return from this point on.




If you did not find the answer to your problems within this user guide, you can try to find it in the catalogue's Help & FAQ section or speak with a library staff.



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6.eBook Checkout & Downloading

One of the great features in our new Catalogue is integrated eBook checkout and download! Additionally, your eBook account (checkouts and holds) will also be integrated with your regular library account!

You can find an eBook in our catalogue by searching for a title or author, then use the Books filter to narrow down your search results to just the eBook format. Once you’ve found the eBook you want, click the Request this Download link to the right of it:




If the eBook is available, you’ll be asked to choose your format. We recommend Adobe EPUB. Click the circle next to the Adobe icon, and click Checkout:

If you haven’t checked out eBooks before, there’s a Get Started Here link to help you get your device set up to download and read eBooks.






Next you’ll get a message that your eBook has checked out successfully.

Use the Download in ____ format to download the eBook to your device, but make sure your device is set up with the right software/accounts first! If you haven’t used eBooks before, check out our step-by-step guides to help you get started: www.yourlibrary.ca/ebooks#guides.


If all the copies of the eBook are checked out, you’ll get a message that tells you it’s not currently available, and how many holds are already waiting. To place a hold, just enter your email address, and click Place Hold.

When the eBook is available for you, you’ll get an email with a link to check out and download it.


If you did not find the answer to your problems within this user guide, you can try to find it in the catalogue's Help & FAQ section or speak with a library staff.



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7. Your Shelves & Lists

The new Catalogue provides a number of ways to keep track of the books you like, and share them with others!

To get started, click My RPL and a drop-down menu will appear. In this menu you can find the My Shelves and the My Lists menu items

Remember: By default, your shelves and lists are public, so anyone can see them! If you want to make your shelves private, go to your Settings at the top right of the screen, then find your Privacy Settings. Read the Help section for more information.


Use My Shelves to keep track of your reading activity – items you’ve finished, those you’re in the middle of, and those you want to remember to read later!

Use My Lists to create lists of different subjects, genres, authors, etc. – for example, your all-time favourite Mysteries or favourite Movies!




i.Using Your Shelves

To add an item to one of your shelves, select the one you want (e.g. Completed or For Later) and then click + Add Title


ii.Creating Lists

To create a list, go to My Lists, and click + Create a New List. You’ll need to choose a list type and give it a name. Then you can start adding items to it!

To add items to a list you’ve made, open your list, and then click Add a Catalogue Item.


iii.Adding Items to Your Shelves & Lists


When your list or shelf is open, go to Add Title / Catalogue Item, and do a search for the item you want.

Then, use the little purple + Add button to add the item to your list. Just keep using the search bar at the top of the window to find and add additional items to your list!




iv.Sharing Your Lists & Shelves


To share your list or shelf with others, use the social icons at the top of the screen next to the name of your list; you can email your lists, post them to facebook, twitter, and more!

You can also just copy and paste the URL in your browser to send someone a link to your list.


RPL’s new Catalogue also has an App version for Apple & Android devices! To get it, go to your Google Play or Apple App store and search for RPL!




If you did not find the answer to your problems within this user guide, you can try to find it in the catalogue's Help & FAQ section or speak with a library staff.



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Library Catalogue Mobile App Guide - Apple Devices (iOS 5.2.2 or later)

The Library Catalogue can be accessed through mobile apps for Apple & Android devices. To get the app for your Apple device, go to the App store and search for RPL.

This guide will explain how RPL members can search for library items, access account information, and find library locations using the RPL library app.

If you are downloading the app on an iPad, choose the iPhone Only option.

1.Searching for Items

The homepage of the App is the Explore menu; here you can read reviews on items recently posted by RPL members, browse our eBook & eAudiobook collections, check out our Recent Arrivals and Newly Ordered materials, and view the Globe & Mail Bestsellers.

To search the catalogue, tap the Search button. Then, type the name of the item you’re looking for in the search bar, and tap Search on your keypad.

You can filter your search results by format (e.g. eBook, Large Print), audience, or language by using the Refine button.

To see more information about an item, tap its title. To quickly place a hold, or see where copies are available, tap the blue plus sign to the left of the title:


2.Using Your Account

To view your loans and check your holds, tap My RPL:

You will be prompted to log in with your library barcode (or username, if you’ve set one up), and your PIN (usually the last 4 digits of a phone number). Once you’ve logged in, you’ll see your account menu, which summarizes the items you have checked out, your holds, and your fines.

To Renew an item, tap Total Items. Find the item that you want to renew, and tap the blue plus sign next to it. A pop up menu will appear where you can Renew your loan:

To Check, Cancel, or Suspend a Hold, tap Active Holds.

To Cancel or Suspend a Hold for pickup at a future date, tap the blue plus sign next to the item and choose from the available options.


3.Library Locations

To find a branch and check its hours, tap Locations.

The App will use Apple Maps to show you the locations of all 5 of RPL’s branches.

If you have the Location feature enabled on your phone, you can use the View Nearest Location button to find the branch closest to you.

For more information about a branch, tap the red marker. You will get a pop up that tells you the name of the branch.

If you have the Location feature enabled on your phone, you can use the Get Directions button to use your GPS to direct you to the branch.

Tap on the blue information icon next to the branch name to get more information, including the address and hours.


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Library Catalogue Mobile App Guide - Android Devices (OS 2.3.3 or later)

The Library Catalogue can be accessed through mobile apps for Apple & Android devices. To get the app for your Android device, go to the Google Play store and search for RPL!

This guide will explain how RPL members can search for library items, access account information, and find library locations using the RPL library app.


1.Searching for Items

The homepage of the App is the Explore menu; here you can read reviews on items recently posted by RPL members, browse our eBook & eAudiobook collections, check out our Recent Arrivals and Newly Ordered materials, and view the Globe & Mail Bestsellers.

To search the catalogue, tap the Menu button at the bottom right of the screen, then tap the Search option. Enter the name of the item you’re looking for in the search bar, and tap Search on your keypad.

You can filter your search results by format (e.g. eBook, Large Print), audience, or language by using the Refine button.

To see more information about an item, tap its title. To quickly place a hold, or see where copies are available, tap the blue plus sign to the left of the title:


2.Using Your Account

To view your loans and check your holds, tap the Menu button, and then My Borrowing:

You will be prompted to log in with your library barcode (or username, if you’ve set one up), and your PIN (usually the last 4 digits of a phone number). Once you’ve logged in, you’ll see your account menu, which summarizes the items you have checked out, your holds, and your fines.

To Renew an item, tap Total Items. Find the item that you want to renew, and tap the blue plus sign next to it. A pop up menu will appear where you can Renew your loan:

To Check, Cancel, or Suspend a Hold, tap Active Holds.

To Cancel or Suspend a Hold for pickup at a future date, tap the blue plus sign next to the item and choose from the available options.


3.Library Locations

To find a branch and check its hours, tap Menu, and then Locations.

The App will use Google Maps to show you the locations of all 5 of RPL’s branches.

If you have the Location feature enabled on your phone, you can use the View Nearest Location button to find the branch closest to you.

For more information about a branch, tap the red marker. You will get a pop up that tells you the name of the branch.

If you have the Location feature enabled on your phone, you can use the Get Directions button to use your GPS to direct you to the branch.

Tap on the blue arrow next to the branch name to get more information, including the address and hours.


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Frequently Asked Questions (FAQs)



  1. Why do I have to choose a username?

    You do have to make an username when you first log in - it's displayed if you use any of the social features, or post comments / ratings.

    You do not have to use the username - you can just log in with your barcode as normal.


  2. Can I turn off the social features, like messaging?

    No, but you never have to check it, and it will never send you push notifications. You can also ignore any users whose messages or comments you don't want to see. Additionally, no one is going to be able to find you on the new catalogue unless you're actively using the social features - like rating or commenting on items. So, unless you actually give someone your username, it's completely possible to stay hidden on new catalogue.


  3. Are my shelves and lists private?

    Lists:
    When you create a list, you get the option to make it public or private.

    Shelves:
    By default, shelves are public. But every time you add something to your shelves you get the option to make them private. You can also change all your shelves to private by going to your Settings, and switching them to private in the Privacy settings. Additionally, even if you want your shelves to be public, you can select individual titles on them to be private, so no one viewing your shelves will see that item.

    For more information, check out the new catalogue's Help Feature, and read its Privacy Statement


  4. What happens if I get a new library card?

    The new catalogue system will recognize the new card as belonging to a pre-existing account. You can just log in with your new card and all your old data will be there. You won't need to set up a new username.



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